Key Takeaways From 2025 AAML Annual Meeting Keynote Speaker Yolanda Cartusciello on 'Effective Communication and Conflict Resolution Across Generations'

By Steve Mindel, AAML

Effective Communication 1Yolanda Cartusciello, partner, PP&C Consulting, explored the results of the recent AAML Workplace Experience Survey, which questioned family law partners and associates regarding how generational differences can lead to misunderstandings and conflict, or spark innovation and collaboration. 

The program began with a summary of the generational-related session at the 2025 Midyear Meeting and then proceeded to a deep review of the data obtained AAML Workplace Experience Survey. When you watch the program, you will be surprised to learn about how your path to family law impacts the way you communicate with your colleagues and family.

Effective Communication 3Cartusciello discussed a wide range of workplace issues including:

  • The importance of mentorship.
  • The goal of financial stability.
  • Generational differences in things that have had a large impact on how we view the world.
  • The correlation between your career path and how you communicate.
  • The ability to sustain the attorney’s current work schedule.

Effective Communication 2A few of the many takeaways included:

  • Have a clear career associate pathway.
  • Find opportunities to reinforce learning through teachable moments (through examples).
  • Mentorship coffees and skill building on financial literacy, conflict resolution, leadership and client related management.
  • Review what associates indicate what they wish they knew earlier and provide that training.
 
Scroll to Top